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  • https://www.theregister.com/2025/01/30/wacom_data_loss/

Wacom says crooks probably swiped customer credit cards from its online checkout

The Register
·
Iain Thomson
·
Published Jan 30, 2025
·
Updated

Graphics tablet maker Wacom has warned customers their credit card details may well have been stolen by miscreants while they were buying stuff from its website. We're told people's payment information was likely pilfered from the biz's online store between the end of November and early January, and that if you get a message from Wacom about this then consider yourself affected. If not, don't worry about it for now. "While we are still investigating," the Japan-based manufacturer told punters in an email seen by The Register today, "we believe it may have occurred between November 28, 2024 and January 8, 2025. "The issue that contributed to the incident has been addressed and is effectively being investigated. However, we are now writing only to customers who might have been potentially affected by this." If you are one of the unlucky ones to get the mail, the digital art equipment slinger suggests the following: The wording of the message suggests Wacom is aware of how the payment information was stolen, and has closed up whatever security weakness was involved. To us, it sounds as though someone was able to infect the maker's website with malicious code that skimmed people's card details and other info in real-time as they paid for things, and that this code exfiltrated that sensitive data to fraudsters to exploit. There are other possibilities, such as Wacom logging sensitive payment info in a way that allowed miscreants to snatch it, but our money is on a payment page ski...

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Affected Software

2 affected components
Magento e-commerce
Wacom Graphics tablet
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Frequently Asked Questions

1

What is the main topic of this article?

The article discusses a security breach involving Wacom, where customer credit card details may have been stolen during online transactions.

2

What security implications are discussed in the article?

The article highlights the potential theft of customer credit card information, raising concerns about online payment security.

3

What products or software are affected?

The affected platforms include Wacom's online checkout system and potentially the Magento e-commerce software used for transactions.

4

What should Wacom customers do in response to the breach?

Customers are advised to monitor their credit card statements for unauthorized transactions and consider changing their payment details.

5

When did the security incident at Wacom occur?

The security incident was reported on January 30, 2025, indicating a recent breach affecting customers.

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