This issue is fixed in PAN-OS 8.1.25, PAN-OS 9.0.17, PAN-OS 9.1.16, PAN-OS 10.0.12, PAN-OS 10.1.9, PAN-OS 10.2.4, PAN-OS 11.0.1, and all later PAN-OS versions. It is also fixed in Prisma Access 10.2.9 and all later Prisma Access versions. To maintain GlobalProtect app functionality for the vulnerable features, we released a corresponding software update for GlobalProtect app 5.1.12, GlobalProtect app 5.2.13, GlobalProtect app 6.0.7, GlobalProtect app 6.1.2, and GlobalProtect app 6.2.1, and all later GlobalProtect app versions. To maintain the ability for end users to use the uninstall password feature and the disable or disconnect passcode feature, you must ensure that you upgrade all GlobalProtect app deployments to a fixed version before you upgrade your PAN-OS software to a fixed version. All fixed versions of GlobalProtect are backwards compatible with vulnerable versions of PAN-OS software. However, fixed versions of PAN-OS software are not backwards compatible with vulnerable versions of GlobalProtect. You can find additional information for PAN-204689 here: https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-release-notes/pan-os-11-1-0-known-and-addressed-issues/pan-os-11-1-0-known-issues Prisma Access customers can open a support case to request an upgrade.

No workaround or mitigation is available.

VERSION SUGGESTED SOLUTION GlobalProtect App 6.3 on Windows Upgrade to 6.3.3 or later GlobalProtect App 6.2 on Windows Upgrade to 6.2.7-1077 or 6.2.8 or later GlobalProtect App 6.1 on Windows Upgrade to 6.2.8 or later or upgrade to 6.3.3 or later GlobalProtect App 6.0 on Windows Upgrade to 6.2.8 or later or upgrade to 6.3.3 or later GlobalProtect App on macOS No action needed GlobalProtect App on Linux No action needed GlobalProtect App on iOS No action needed GlobalProtect App on Android No action needed GlobalProtect UWP App No action needed