A cross-site scripting (XSS) vulnerability in Employee Service Center (esc) and Service Portal (sp) in ServiceNow Quebec, Rome, and San Diego allows remote attackers to inject arbitrary web script via the Standard Ticket Conversations widget.

A XSS vulnerability was identified in the ServiceNow UI page assessmentredirect. To exploit this vulnerability, an attacker would need to persuade an authenticated user to click a maliciously crafted URL. Successful exploitation potentially could be used to conduct various client-side attacks, including, but not limited to, phishing, redirection, theft of CSRF tokens, and use of an authenticated user's browser or session to attack other systems.

There exists an open redirect within the response list update functionality of ServiceNow. This allows attackers to redirect users to arbitrary domains when clicking on a URL within a service-now domain.

There exists a reflected XSS within the logout functionality of ServiceNow versions lower than Quebec Patch 10 Hotfix 11b, Rome Patch 10 Hotfix 3b, San Diego Patch 9, Tokyo Patch 4, and Utah GA. This enables an unauthenticated remote attacker to execute arbitrary JavaScript code in the browser-based web console.