This vulnerability exists in the CreditNirvana Collections Platform due to improper authentication and authorization controls at the platform login service. An unauthenticated remote attacker could exploit this vulnerability by manipulating authentication requests and accessing APIs without a valid authenticated session on the targeted system.

Successful exploitation of this vulnerability could allow the attacker to enumerate platform users, establish sessions as arbitrary users including administrative users, access and modify sensitive information with the privileges of the impersonated user.

This vulnerability exists in the CreditNirvana Agentic AI Call Centre application due to hardcoded static API Key in the client side JavaScript bundle. An unauthenticated remote attacker could exploit this vulnerability by downloading client side JavaScript files and extracting API key, which could lead to make arbitrary API calls to retrieve call transcripts and recordings through the application API of the targeted system.