Last updated 6 July 2026

RT is an open source, enterprise-grade issue and ticket tracking system. Versions 6.0.0 and above, prior to 6.0.3, contain a stored Cross-Site Scripting (XSS) vulnerability, where user-controlled data is rendered without proper HTML escaping. An authenticated user with permission to set the relevant data can inject JavaScript that executes when another RT user views the affected page. This issue has been fixed in version 6.0.3.

RT is an open source, enterprise-grade issue and ticket tracking system. Versions 6.0.0 and above, prior to 6.0.3 contain a reflected Cross-Site Scripting (XSS) vulnerability. An attacker who can induce an authenticated RT user to visit a crafted URL can execute arbitrary JavaScript in that user's browser session. There are no effective workarounds. Avoid following untrusted RT URLs. This issue has been fixed in version 6.0.3.

Last updated 6 July 2026

Last updated 6 July 2026

Cross-site scripting (XSS) vulnerability in the MobileUI (aka RT-Extension-MobileUI) extension before 1.04 in Request Tracker (RT) 4.0.0 before 4.0.13 allows remote attackers to inject arbitrary web script or HTML via the name of an attached file.

Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Exposure in responses to mail-gateway REST API calls.

Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Disclosure via fake or spoofed RT email headers in an email message or a mail-gateway REST API call.

Best Practical RT (Request Tracker) 4.4 through 4.4.7 and 5.0 through 5.0.7 allows XSS via injection of crafted parameters in a search URL.

Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.

Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an Asset name.

Last updated 25 August 2025

Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled, allows remote attackers to configure encryption or signing for certain outbound e-mail, and possibly cause a denial of service (loss of e-mail readability), via an e-mail message to a queue's address.

Unspecified vulnerability in Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13, when using the Apache::Session::File session store, allows remote attackers to obtain sensitive information (user preferences and caches) via unknown vectors, related to a "limited session re-use."

Best Practical Solutions RT 3.8.x before 3.8.12 and 4.x before 4.0.6 allows remote attackers to execute arbitrary code and gain privileges via unspecified vectors, a different vulnerability than CVE-2011-4458 and CVE-2011-5093.

Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled with a "Sign by default" queue configuration, uses a queue's key for signing, which might allow remote attackers to spoof messages by leveraging the lack of authentication semantics.

Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 allows remote attackers to inject multiple Content-Disposition HTTP headers and possibly conduct cross-site scripting (XSS) attacks via unspecified vectors.

Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled, does not ensure that the UI labels unencrypted messages as unencrypted, which might make it easier for remote attackers to spoof details of a message's origin or interfere with encryption-policy auditing via an e-mail message to a queue's address.

bin/rt in Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 allows local users to overwrite arbitrary files via a symlink attack on a temporary file with predictable name.

Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled, allows remote attackers to bypass intended restrictions on reading keys in the product's keyring, and trigger outbound e-mail messages signed by an arbitrary stored secret key, by leveraging a UI e-mail signing privilege.

Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 allows remote authenticated users with the permissions to view the administration pages to execute arbitrary private components via unspecified vectors.

Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 does not properly restrict access to private callback components, which allows remote attackers to have an unspecified impact via a direct request.

Request Tracker (RT) 3.8.x before 3.8.15 and 4.0.x before 4.0.8 allows remote authenticated users with ModifySelf or AdminUser privileges to inject arbitrary email headers and conduct phishing attacks or obtain sensitive information via unknown vectors.

Best Practical Solutions RT 4.x before 4.0.6 does not properly implement the DisallowExecuteCode option, which allows remote authenticated users to bypass intended access restrictions and execute arbitrary code by leveraging access to a privileged account, a different vulnerability than CVE-2011-4458 and CVE-2011-5092.

Request Tracker (RT) 4.x before 4.0.13 does not properly enforce the DeleteTicket and "custom lifecycle transition" permission, which allows remote authenticated users with the ModifyTicket permission to delete tickets via unspecified vectors.

Cross-site scripting (XSS) vulnerability in Request Tracker (RT) 4.x before 4.0.13, when MakeClicky is configured, allows remote attackers to inject arbitrary web script or HTML via a URL in a ticket. NOTE: this issue has been SPLIT from CVE-2013-3371 due to different affected versions.

FAQ manager for Request Tracker (RTFM) before 2.4.5 does not properly check user rights, which allows remote authenticated users to create arbitrary articles in arbitrary classes via unknown vectors.

CRLF injection vulnerability in Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 allows remote attackers to inject arbitrary HTTP headers and conduct HTTP response splitting attacks via a MIME header.

Argument injection vulnerability in Request Tracker (RT) 3.8.x before 3.8.15 and 4.0.x before 4.0.8 allows remote attackers to create arbitrary files via unspecified vectors related to the GnuPG client.

Cross-site scripting (XSS) vulnerability in Request Tracker (RT) 3.8.3 through 3.8.16 and 4.0.x before 4.0.13 allows remote attackers to inject arbitrary web script or HTML via the filename of an attachment.