Last updated 6 July 2026

Best Practical RT for Incident Response (RTIR) before 4.0.3 and 5.x before 5.0.3 allows SSRF via the whois lookup tool.

Best Practical RT for Incident Response (RTIR) before 4.0.3 and 5.x before 5.0.3 allows SSRF via Scripted Action tools.

The dashboard subscription interface in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 might allow remote authenticated users with certain privileges to execute arbitrary code via a crafted saved search name.

Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2 allows remote attackers to obtain sensitive information about cross-site request forgery (CSRF) verification tokens via a crafted URL.

DISPUTED SQL injection vulnerability in Approvals/ in Request Tracker (RT) 4.0.10 and earlier allows remote attackers to execute arbitrary SQL commands via the ShowPending parameter. NOTE: the vendor disputes this issue, stating "We were unable to replicate it, and the individual that reported it retracted their report," and "we had verified that the claimed exploit did not function according to the author's claims."

Best Practical Solutions RT 3.8.x before 3.8.12 and 4.x before 4.0.6 allows remote attackers to execute arbitrary code and gain privileges via unspecified vectors, a different vulnerability than CVE-2011-4458 and CVE-2011-5093.

Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.

Last updated 25 August 2025

Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Exposure in responses to mail-gateway REST API calls.

Best Practical Request Tracker (RT) 5 before 5.0.5 allows Information Disclosure via a transaction search in the transaction query builder.

Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Disclosure via fake or spoofed RT email headers in an email message or a mail-gateway REST API call.

Best Practical RT (Request Tracker) 4.4 through 4.4.7 and 5.0 through 5.0.7 allows XSS via injection of crafted parameters in a search URL.

Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an Asset name.

Best Practical RT (Request Tracker) 5.0 through 5.0.7 allows XSS via JavaScript injection in an RT permalink.

The email gateway in RT (aka Request Tracker) 3.0.0 through 4.x before 4.0.23 and 4.2.x before 4.2.10 allows remote attackers to cause a denial of service (CPU and disk consumption) via a crafted email.

Cross-site request forgery (CSRF) vulnerability in Request Tracker (RT) 3.8.12 and other versions before 3.8.15, and 4.0.6 and other versions before 4.0.8, allows remote attackers to hijack the authentication of users for requests that toggle ticket bookmarks.

Multiple cross-site request forgery (CSRF) vulnerabilities in Best Practical Solutions RT before 3.8.12 and 4.x before 4.0.6 allow remote attackers to hijack the authentication of arbitrary users.

Request Tracker (RT) 3.8.x before 3.8.17 and 4.0.x before 4.0.13 does not properly restrict access to private callback components, which allows remote attackers to have an unspecified impact via a direct request.

Best Practical Solutions RT 3.6.x, 3.7.x, and 3.8.x before 3.8.12 and 4.x before 4.0.6, when the VERPPrefix and VERPDomain options are enabled, allows remote attackers to execute arbitrary code via unspecified vectors, a different vulnerability than CVE-2011-5092 and CVE-2011-5093.

Multiple SQL injection vulnerabilities in Best Practical Solutions RT 2.0.0 through 3.6.10, 3.8.0 through 3.8.9, and 4.0.0rc through 4.0.0rc7 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors, as demonstrated by reading data.

Best Practical Solutions RT 4.x before 4.0.6 does not properly implement the DisallowExecuteCode option, which allows remote authenticated users to bypass intended access restrictions and execute arbitrary code by leveraging access to a privileged account, a different vulnerability than CVE-2011-4458 and CVE-2011-5092.

SQL injection vulnerability in Best Practical Solutions RT 2.x and 3.x before 3.8.12 and 4.x before 4.0.6 allows remote authenticated users to execute arbitrary SQL commands by leveraging access to a privileged account.

Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled, allows remote attackers to configure encryption or signing for certain outbound e-mail, and possibly cause a denial of service (loss of e-mail readability), via an e-mail message to a queue's address.

RT (aka Request Tracker) before 4.0.23 and 4.2.x before 4.2.10 allows remote attackers to hijack sessions via an RSS feed URL.

Last updated 6 July 2026

RT is an open source, enterprise-grade issue and ticket tracking system. Versions 6.0.0 and above, prior to 6.0.3 contain a reflected Cross-Site Scripting (XSS) vulnerability. An attacker who can induce an authenticated RT user to visit a crafted URL can execute arbitrary JavaScript in that user's browser session. There are no effective workarounds. Avoid following untrusted RT URLs. This issue has been fixed in version 6.0.3.

Cross-site scripting (XSS) vulnerability in Request Tracker (RT) 4.x before 4.0.25, 4.2.x before 4.2.14, and 4.4.x before 4.4.2, when the AlwaysDownloadAttachments config setting is not in use, allows remote attackers to inject arbitrary web script or HTML via a file upload with an unspecified content type.

Best Practical Request Tracker (RT) before 5.0.3 has an Open Redirect via a ticket search.

Best Practical Request Tracker (RT) before 4.4.6 and 5.x before 5.0.3 allows XSS via a crafted content type for an attachment.