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Severity
9.9
EPSS
0.05%
Malicious File Upload
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Unrestricted Upload of File with Dangerous Type vulnerability in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System elex-helpdesk-customer-support-ticket-system allows Upload a Web Shell to a Web Server.This issue affects ELEX WordPress HelpDesk & Customer Ticketing System: from n/a through <= 3.2.9.

First published (updated )
Severity
9.8
Malicious File Upload
AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the ehcrmnewticketpost() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

First published (updated )
Severity
8.8
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'ehcrmagentadduser' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

First published (updated )
Severity
8.8
AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:L

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the ehcrmeditagent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

First published (updated )
Severity
4.3
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the ehcrmrestoredata() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

First published (updated )
Severity
4.3
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'ehcrmsettingsemptytrash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.

First published (updated )
Severity
4.3
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'ehcrmsettingsrestoretrash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.

First published (updated )
Severity
4.3
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wpajaxehcrmsettingsemptyscheduledactions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.

First published (updated )
Severity
4.3
AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'ehcrmticketsingleviewclient' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

First published (updated )
Severity
4.3
AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'ehcrmremoveagent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

First published (updated )

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